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Jun 04 2021

SafetyFactors Updates

Over the last couple of months, SafetyFactors has been further enhanced to ensure you and your organisation could make the most out of the best in the game, ‘SafetyFactors’.

“Organisations don’t get better by chance; they get better by change.”

We have delivered updates on how your workplace incidents are taken care of, from inception to completion, continuing to ensure that, within the SafetyFactors app, employees get to see exactly what they are supposed to, under a secure and controlled environment.

SafetyFactors Screenshots

Going forward, as a part of our delivered roadmap for May 2021, SafetyFactors will help you and your Safety Team to:

Analyse better with stories in People Analytics

With the new release being rolled out for SafetyFactors, you can now use your SAP SuccessFactors’ Stories in People Analytics to report all the data from SafetyFactors to assist organisational decision-makers to be able to make future-sighted decisions, efficiently as ever.

While we do provide a set of standard templates, organisations also have the ability to create their own templates for their organisational reporting needs. Having company-wide safety and incident data that can be easily integrated into other People dashboards further shows how tight integration of SafetyFactors and SAP SuccessFactors is. We are bringing the eXperience part of HXM to your solutions.

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Our standard SafetyFactors incident reporting template

Talking about our standard templates, here is a glimpse of how SafetyFactors’ Incident Reporting looks like in SAP SuccessFactors Stories in People Analytics.

Moreover, this latest out of the box reporting tool from SAP SuccessFactors not only lets you export the data it reports on as an xlsx or csv file, but you can also export the entire dashboard as shown in the image as a PPT, PDF or even as a google slides file. Should you be stating your concerns as an OHS team member in your next board meeting, you have much more than just a spreadsheet to prove your PowerPoint! pun intended.

Escalate if a reported incident has not been actioned on time

Everyone in an organization gets busy at times. But that does not make the job of actioning crucial incidents any less important. If a reported incident/injury has not been attended by anyone, SafetyFactors can automatically ensure that the right person is informed and can follow up to ensure right things are actioned at the right time. 

Be Proactive and prevent incidents in the first place

Being able to report incidents and resolving them is something SafetyFactors is good at. But our design ethos is that prevention is far better than cure. Proactivity is something SafetyFactors is built for.

It is self-evident that we do not want people at our workplaces getting injured! (Likely one of the reasons you came across this post.) However, SafetyFactors helps you ensure incidents do not happen at your workplace in the first place. But how does it do it? Simple, to use a metaphor, maintaining your brand-new car is more effective and efficient than repairing it. 

SafetyFactors helps you design checklists and assign safety tasks to people to ensure your workplace is being inspected and reporting any hazards when needed to maintain a safe and sound working environment for your people at work. The process demonstrated below gives an overview of how you can prevent incidents using SafetyFactors. 

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Incident prevention using SafetyFactors
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A sample checklist you can create in SafetyFactors

Record additional data that suits the organisation’s requirements for an incident or injury

SafetyFactors “out of the box” collects all the data to help you meet your Workplace Safety Compliance, but we know that sometimes there are “special” bits of data that are relevant to your organisation or industry. Sometimes you do need to record the data that not only helps you with your compliance but helping your teams work efficiently.

SafetyFactors assists by allowing you to add additional fields, also known as custom fields alongside the default fields to record any further details related to an incident or injury reported in your organisation.

Furthermore, this is something you can totally configure!

Share information with the people in your organisation only where relevant

Our design for SafetyFactors has always been to ensure that data is secured so only those that have permissions to see data can see it. SafetyFactors allows for complex permission management by leveraging SAP SuccessFactors’ Role-Based Permissions framework to ensure one only gets to see what they should see.

Notify people related to an incident with more flexibility

To resolve a reported incident or hazard, it is crucial to get things done at the right time. Notifying the right people plays an important role in assuring the people concerned that the incident would be resolved and would be resolved right!

Thus, SafetyFactors helps you set up a notification system for all the scenarios you can think of, be it when someone reports an incident, or when someone is assigned a corrective action to fix a hazard, or even when an incident has been resolved. If you can think of it, SafetyFactors can help you configure it. And yes, your notification emails can be configured to include images, logos and bring a better experience to your people. #experienceWins #HXM

Written by Gurdev Singh · Categorized: News, SafetyFactors, SAP Development, SuccessFactors · Tagged: experienceWins, HXM

Feb 03 2021

Future-Proof Your Organisation with SuccessFactors Succession and Development

People are the heart of every organisation. The employees who commit to a shared vision push a company to better serve its clients and succeed. But life happens, and time progresses. People move and retire. They seek a sea change or career change. They pack-up, say their goodbyes, and leave.

Succession is inevitable, and it’s how an organisation copes with the movement of talent that defines its future. Success doesn’t happen by chance; conscious effort, planning, and preparation are crucial to ensuring the next generation of workers thrives. That’s where SuccessFactors Succession and Development comes into play.

What Is Succession Planning?

Before you investigate SuccessFactors’ career development planning capabilities in greater detail, here’s a staggering statistic to give you some perspective: 58 per cent of managers have never undergone management training.

Remarkably, many management employees find themselves in leadership positions by chance. It’s a case of being in the right place at the right time as their organisation scrambles to reshuffle after a staffing surprise.

But in today’s competitive business landscape, thoughtful job design, dynamic internal development opportunities, and intelligent organisational structure are fundamental to fostering an agile workplace that engages employees and promotes retention. These best practices lend themselves to the principle of succession planning: the activity of identifying potential successors for key positions and nurturing their skill set in preparation for increased responsibility.

Systematic employee development – which encompasses challenging job assignments, professional development sessions, and other enriching activities – overlaps with what’s known as leadership development. The goal is to mitigate the risk irreplaceable employees pose by equipping future leaders with the first-hand experience, nuanced understanding, and self-confidence they need to excel.

Nurture Next-Gen Leaders with SuccessFactors Succession Management

Intention is one thing. Achievement is another. Executive and HR managers dedicate the majority of their resources to day-to-day operations and strategic growth mapping. Succession planning is often left off the agenda.

SAP Succession Planning takes the hard work out of future-proofing an organisation. The comprehensive system minimises risk by accurately pinpointing top performers and providing a framework for employee development. The results are two-fold: nurture the talent needed to achieve today’s goals while gaining the insight and planning capabilities required to sustain tomorrow’s growth.

With the right succession planning tools, you can develop the right people and fit them into the right roles.

Here are three of the chief benefits of SuccessFactors Career Development Planning:

1. Cultivate an Engaged Talent Pipeline for Future Growth

SuccessFactors Succession Planning gives you the visibility needed to precisely evaluate employee competency and identify unsuspecting talent via firm-wide searches. With your best (and worst) performers firmly recognised, you can analyse the risk and potential impact of staff loss. From there, you can formulate an evidence-backed succession planning roadmap that mitigates this risk, boosts engagement, and feeds into future growth.

2. Empower Employees to Develop Their Skill Set

A continuous improvement mindset helps high-performing team members stand out and advance their career. Give your staff the tools they need to take charge of their professional development and progress on their journey toward professional fulfilment.

SuccessFactors Succession and Development empowers executives and employees by achieving the following:

  • Open dialogue that provides staff with feedback on a regular basis for improved awareness and self-reflection
  • Accelerated high-impact development and learning programs that combine best-in-class mentoring and leadership plans
  • Access to resources that encourage proactive exploration of career trajectories, required skills, and organisational gaps

Employers can leverage employee activity to explore automated ‘good fit’ recommendations to uncover individuals whose skills and interests align with role opportunities. This leads to a more efficient, more productive organisational structure.

3. Achieve Superior Business Outcomes

Ultimately, a business’s success relies on the competence of its employees. By preparing your organisation to adapt seamlessly to talent movements, you safeguard operations against disruption and mismanagement.

SAP Succession Planning goes one step further. You can connect employee development initiatives with strategic business goals, funnelling your efforts toward the organisation’s North Star. You can identify and close talent gaps, create informed recruiting plans, and recognise optimisation opportunities.

Crucially, SuccessFactors Succession Management allows you to measure the results of your succession strategy. From there, you can tweak your approach to enrich employee experiences further and better deliver on key performance metrics.

Safeguard Your Corporate Organisation’s Future

It’s a cliché that bears repeating: fail to prepare and prepare to fail. Just as your organisation’s current success depends on your staff today, future growth relies on future employees.

Succession planning gives your company the flexibility it needs to adapt and transition in the face of surprise or scheduled talent movements. Moreover, engaging and developing your employees enhances retention and workplace satisfaction, further propelling your organisation toward industry leadership.

Get started with SuccessFactors Succession and Development and lock-in your future success. Contact the Discovery Consulting team today for personalised advice.

Written by Nicholas · Categorized: Blog, SAP Development, SuccessFactors

Nov 28 2020

Create a Culture of Learning with SAP SuccessFactors Learning Management System

Business success ultimately depends on the skills and knowledge employees possess. Employee training is also essential for compliance reasons. Yet, facilitating a culture of learning isn’t easy without the right tools. The SAP SuccessFactors Learning Management System (LMS) module offers a next-generation solution for corporations that are ready to redefine the learning experience.

Why fostering a modern learning environment is a business priority

According to Deloitte’s 2019 Global Human Capital Trends report, 86 per cent of survey respondents believe that reinventing the way people learn is one of their organisation’s more pressing issues right now. The reality is, learning is becoming more integrated with work as companies tackle two long-standing challenges: the skills gap and compliance regulations. However, employers are struggling to cultivate an effective learning experience and to foster an authentic culture of learning.

In Australia, 78 per cent of CEOs believe not enough availability of key skills is a major threat to growth. When asked about the implications of the skills gap, 55 per cent of business leaders said it’s stopping their company from innovating efficiently and 44 per cent said it’s making it harder to meet growth targets.

Compliance training is a struggle for both employers and employees. Authors Hui Chen and Eugene Soltes sum up the problem well in a Harvard Business Review article – they explain that the costs of compliance don’t always justify the ends. The average multinational spends millions a year on compliance training, and this doesn’t account for the thousands of valuable employee hours consumed every year engaging in training and other compliance activities. Still, businesses don’t see clear benefits, while employees don’t appreciate having to complete “mindless training exercises.”

The key to successful employee training is to create a modern learning environment that engages employees, inspires curiosity, and makes managing compliance simple.

SAP SuccessFactors LMS delivers on all of these objectives, whilst at the same time redefining what’s possible when it comes to upskilling, reskilling, and maintaining compliance.

SuccessFactors LMS enables employees to succeed – and drives business growth

Turn employees into proactive learners with a learning management system purpose-built for engagement. SuccessFactors LMS takes training to a whole new level with machine learning-powered personalisation, accessibility, and clear paths to career development.

  • Curated training content can align with business goals. Offer courses and curricula to support organisational development, performance goals, as well as compliance needs.
  • Personalisation makes learning more effective. Employees receive personalised recommendations based on their goals, past training, and the learning of their peers.
  • Mobility lets employees learn from anywhere. Learners can access course content on any device or download for off-line use.
  • Give learners control over their development. With the ability to search and filter training content, employees can create learning paths tied to their career and skill development goals.

With SAP’s LMS, employees – as well as partners that sell or support your products – develop new skills and gain knowledge that’s necessary for growth. This can lead to a range of benefits, including faster innovation, greater resilience, and the ability to source talent from your in-house team for new roles and promotions.

It also boosts engagement. With quality career training that’s easily accessed, employees can pick up new skills to help them move ahead in their career. With the SuccessFactors LMS, employers also get a 360-degree view of employee training with complete learning histories, surveys, certificates of completion, and assigned goals. You’ll have more clarity over who’s ready to take on new challenges and what skill gaps persist at your organisation.

SuccessFactors takes the complexity out of compliance

There’s no one way to tackle compliance training. Legal mandates change regularly, and keeping employees up-to-date is a never-ending task. With SAP’s system, administrators can configure workflows and easily stay on top of compliance needs, even in highly-regulated industries. SAP Success Factors automates, simplifies, and ensures total peace of mind.

  • Customise training by group. Send specific learning assignments to different audiences, such as new employees or those who handle data directly and require updated training.
  • Reduce legal risk with faster training. Push mandatory recurring and one-time training assignment to learners quickly, ensuring employees are informed, and your obligations are met.
  • Save time and reduce administrative costs. All of this can be automated, which can dramatically cut down time spent on compliance management.
  • Gain important insights. SuccessFactors learning analytics offers detailed information on compliance training status and activities. Managers can use this information to stay on top of which employees need training and when.

Managing compliance training doesn’t need to be a headache for everyone. SAP has created a learning management system that makes it easier for employees, managers, and HR teams to tackle compliance efficiently.

A learning management system designed to empower modern corporations

In a compliance-heavy, high-tech world, corporations can’t move forward without a strong culture of learning. Give your stakeholders the tools that will enable them to thrive, and in the process, unleash your organisation’s potential.

Employee training doesn’t have to be challenging – contact us to get started with SuccessFactors LMS.

Written by Discovery Staff Editor · Categorized: SuccessFactors

Oct 27 2020

How SAP SuccessFactors Employee Central Payroll Brings Simplicity to Global Payroll Management

Paying a global workforce is becoming increasingly complex. Payroll administrators have to balance compliance requirements for multiple locations and shifting workforce trends, all whilst ensuring fast, accurate, and safe payments. Without an efficient and flexible solution, your corporation faces rising payroll processing costs and lower engagement. Your HR department also misses out on the opportunity to build trust with employees through this vital touchpoint.

SAP SuccessFactors Employee Central Payroll enables global organisations to take payroll administration to the next level. An innovative cloud-based solution, SAP’s payroll system brings together all payroll processes on a single platform with embedded localisation for over 40 countries. It’s a next-generation solution that offers consistency, reduced costs, and a better user experience.

What Employee Central Payroll does

Employee Central Payroll (ECP) is the payroll module of SAP SuccessFactors Core HR. It’s an innovative payroll platform used by corporations located in Australia and all over the world.

An out-of-the-box solution with leading-edge capabilities, organisations can count on accurate, timely payroll no matter how diverse or complex the workforce. This is because ECP offers important advantages for global companies.

Sap Successfactors Employee Central Payroll

Flexibility and scalability

The reality is, there’s no one-size-fits-all payment model today. Even before the Covid-19 pandemic shook up global business operations, demand for alternative payment options was on the rise. A 2019 report on the Evolution of Pay found that over three-fourths of employers believe offering customised payment options can make them more competitive when trying to attract talent, and 62 per cent of employees cite off-cycle pay options as a worthwhile consideration when comparing job offers.

With SAP’s payroll solutions, you can standardise payroll processes across your entire organisation and adjust processes to meet changing needs and expectations. Actions that are challenging to implement with other platforms are simple with Employee Central Payroll. Retroactive and off-cycle payments are built into the system, and it’s possible to create custom or temporary paycheck processes as needed.

As a cloud-based system, ECP is fully scalable and can grow with you. Also, your organisation can enjoy disruption-free innovation as SAP updates the software periodically. These updates are automatic and don’t require any downtime.

Minimal errors with real-time monitoring

Payroll errors are traditionally time-consuming and expensive. They can also erode employee trust. Employee Central Payroll’s forward-thinking design practically eliminates mistakes with real-time payroll monitoring.

Unlike software that relies on batch-style processing where large amounts of data are processed in batches, the SAP SuccessFactors payroll module uses continuous payroll processing. As a result, payroll administrators can use real-time analytics and alerts to identify when they need to address a potential error.

This proactive response model can reduce occurrences of double data and other inaccuracies, ensuring employees are paid on time and for the correct amount. This gives the payroll department greater confidence that the correct payments are being sent out. It also saves time. Instead of digging through error logs every time there is a discrepancy, payroll staff can quickly resolve errors in the queue before they become a problem. As SAP includes clear and accessible event records, they can also easily view past actions instead of having to create Microsoft Excel lookups to find payroll-related errors.

Streamlined global payments

In the digital era, HR departments have to develop effective processes for managing data privacy laws. For HR and payroll teams of global corporations, this can be an overwhelming task as different locations have their own laws and regulations.

SAP SuccessFactors Employee Central Payroll eliminates a lot of the complexity and manual work with built-in localisation. It automatically complies with local regulations and data privacy laws. Localised tax calculations ensure you’re compliant no matter what region employees live in. The software currently supports payroll processing in dozens of countries, offering useful features including local currencies, languages, time zones, and a calendar with national holidays. 

Full integration

Enjoy full integration with SAP’s SuccessFactors Core HR, which includes time management, recruitment, time and attendance, and workforce management. Align payroll processes with HR and create customised workflows to save time and increase efficiencies. ECP also integrates with third-party apps that are maintained by SAP partners such as SpinifexIT Easy Reporter and PCC Accelerator.

A payroll system designed to increase agility

With Employee Central Payroll, your HR and payroll administrators can build out processes that align seamlessly with your organisation’s unique needs.

Cutting-edge features, including organisational charts, inline comments, audit histories, and flexible workflows help to reduce error and increase transparency, while real-time processing capabilities ensure consistent, accurate paycheck processing. With global payroll out-of-the-box, your organisation can have total peace of mind that payroll is effective, no matter how large or dynamic your workforce. And supported integration enables customisation, empowering HR to create efficient solutions to problems and respond to evolving expectations with ease.

To unlock the incredible efficiency and benefits Employee Central Payroll offers, get in touch with our team today.

Written by Discovery Staff Editor · Categorized: Blog, SuccessFactors

Oct 02 2020

Key Resources for the SAP SuccessFactors 2H 2020 Release

The SuccessFactors second half (2H) 2020 release is scheduled for deployment in Preview data centres on 16th October and Production on 20th November. Finding the relevant information can be challenging at times, these are the key resources SAP provides, so make sure you have access to the SAP SuccessFactors Customer Community for all the information hot off the press.

This year SAP changed from a quarterly release schedule to a half yearly deployment schedule, which means a longer wait to receive goodies (i.e. enhancements, new features) but also more time for businesses to bed down each release before being managing another one.

The Road to Release Document – 2nd October 2020

This document is usually a high-level explanation of the release process more than actually giving away much of what’s coming out. It’s aimed at system administrators and includes the following key points:

  • Understanding the update process, e.g. the release and scheduled patches
  • Steps for administrators to prepare for the release, including using the What’s New Viewer tool, subscribing to useful newsletters, internal planning with key business resources, and activating and testing the release features.
  • A timeline of when the information and release is scheduled for delivery
  • Explanation of Universal versus Opt-In features

If you’ve been through releases before, there’s no real surprises here. This is mostly useful to understand the timelines of when certain information is available. 

What’s New Viewer – 9th October 2020 at noon PDT

The What’s New Viewer is the one we all eagerly await, as this will explain every feature/update/fix that’s included in the release. It replaced the old Excel spreadsheet that used to be provided with a searchable, mobile-responsive view which can be filtered as well as exported.

You can use one or more of the following filters to narrow the list:

Filter NameDescription
Module (changed from Solution in 2H)Use this filter to limit the release items to specific products or modules.
Feature (changed from Feature Group in 2H)Use this filter to find release items related to a set of features within or across solutions.
TypeUse this filter if you want to look at release items based on whether they are a change or something new.
AvailabilityUse this filter to limit the release items based on their availability status.Release items with Full Availability are available to all customers, subject to their configuration type. Most release items are fully available.Release items with Limited Availability are only available to a subset of customers, usually because they require an additional agreement.  
Major or Minor (new in 2H)Use this filter to limit release items by their impact to your business.
Configuration TypeUse this filter to limit release items to those with a specific configuration type.
Software Version (new in 2H)Use this filter to limit the release items to those in the release you’re adopting. By default, the viewer is pre-filtered to the current release. We keep older versions in the viewer so that you can go back and see all changes to a feature or module over time

The What’s New Viewer also includes:

  • Links to more information and resources
  • Indicates whether the feature is Universal or not
  • Which module/s it relates to
  • Short demo videos for some topics.

Recent updates to terminology help make the filters clearer as well as including a filter to differentiate between releases. For more detail and screenshots read this blog post in the SuccessFactors Customer Community.

There’s a LOT of information to digest in the What’s New Viewer, so one of the services we offer our AMS support clients is to provide analysis of relevant features based on our knowledge of their system, to help highlight the most critical feature that may be of interest or resolve known issues.

Release Highlights Video & Document – 16th October 2020

This information includes high-level module summaries of what to expect, not a lot of detail, more a 1-pager executive summary per module.

Similarly there’s a short overview video and additional videos for some modules giving a taste of key changes.

Release Q&A Series Held – 1st-13th November 2020

This is the real gold right here! Make sure you pre-submit any questions you have about specific updates, Q&A Release Series Question Pre-Submission opens 12th October in the SuccessFactors Customer Community.

Customers can already register for the Q&A sessions and there’s APJ friendly times as well. There’s a different registration process for partners to follow via the SuccessFactors Partner Delivery Community.

What Can You Do Now?

Don’t have access to the SuccessFactors Customer Community? Get set up now!

  • To access the  Community, an SAP-ID (S-user ID)  OR a Universal ID linked to an S-user ID is required. 
  • Your company’s user administrators manage S-user IDs and authorizations.
  • If you do not have an S-user ID, contact your company’s administrator to request an account without additional privileges.  
  • If you do not know who your administrator is, please contact the SAP Customer Interaction Centre.

Then you can register for the Release Q&A Series webinars relevant to your modules.

What Can You Do Later?

  • Review the What’s New Viewer for your modules when it’s released to the customer community on 9th October 2020 to see what might benefit your organisation.
  • Run some regression tests in your Preview system before AND after the release is applied on 16th October, this gives you time to identify and raise any questions or issues that come up!
  • Activate any new upgrades or features you’d like to test further, in some cases you’ll need partner support if Provisioning changes are required.

Need Help?

If your business would like assistance to manage the on-going release cycle and ensure you’re getting the most out of your investment in your SuccessFactors system, get in touch to talk about our support and Health Check options.

Written by Discovery Staff Editor · Categorized: News, SuccessFactors

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1. HCA Mag, Four in five employees don’t feel heard, [online], https://www.hcamag.com/au/specialisation/hr-technology/four-in-five-employees-dont-feel-heard-heres-why/259501
2. ELMO Software, Whitepaper: 8 Benefits of HR Process Automation [online] Whitepaper: 8 Benefits of HR Process Automation - ELMO Software AU
3. Microsoft, The Next Great Disruption is Hybrid Work – Are we Ready? [online], https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work

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